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Integration Guide
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Written by Vangari Sai Sampath · Automation Specialist · Hyderabad, India  |  Reviewed June 2026

How to Connect WhatsApp Business and Shopify

How to set up this integration (step-by-step)

1

Create a free Make.com account

Go to Make.com and sign up. The free plan includes 1,000 operations/month — enough for most automations.

Create free account →
2

Connect WhatsApp Business as the trigger

In Make.com, create a new scenario. Search for WhatsApp Business and choose your trigger event (e.g. "New message", "New record", "New row").

3

Connect Shopify as the action

Add Shopify as the next module. Map the data fields from WhatsApp Business to the corresponding fields in Shopify.

✓

Test and activate

Run a test with real data. Once it works, turn on the scenario. Make.com will run it automatically — no more manual work.

⚡ Automate WhatsApp Business + Shopify with Make.com →

Free plan · 1,000 ops/month · No credit card needed

About WhatsApp Business and Shopify

💬

WhatsApp Business

Business Messaging

WhatsApp Business is the world's most popular business messaging platform, with over 200 million active business users globally. In India especially, WhatsApp is the primary channel for customer communication. The WhatsApp Business API integrates with HubSpot, Salesforce, and Shopify to automate order notifications, customer support, lead qualification, and marketing campaigns at scale via Make.com and Zapier.

  • 200M+ active business users globally
  • WhatsApp Business API for automation
  • Message templates for marketing and notifications
  • Integrates with HubSpot, Salesforce, and Shopify
  • Connects to Make.com and Zapier for workflow automation
Free app; API pay-per-message Try WhatsApp Business free →
🛍️

Shopify

E-Commerce

Shopify is the leading e-commerce platform powering over 1.7 million businesses in 175 countries. It lets you build a professional online store in minutes, manage inventory, process payments, and fulfil orders — all from one dashboard. With thousands of apps and Make.com integrations, Shopify stores can be fully automated.

  • Professional online store builder
  • Inventory management and order fulfilment
  • Built-in payment processing (Shopify Payments)
  • Shopify App Store with 8,000+ apps
  • Analytics, reports, and customer insights
3-day free trial Try Shopify free →

⚡ Why connect WhatsApp Business + Shopify?

Connecting WhatsApp Business and Shopify with Make.com eliminates the manual work of copying data between the two tools. Automate data syncing, trigger actions in Shopify when events happen in WhatsApp Business, and build workflows that save your team hours every week — all without writing any code.

Don't have these tools yet? Start free.

WhatsApp Business

Free app; API pay-per-message

World's most used business messaging with 200M+ business accounts.

Try WhatsApp Business free →

Shopify

3-day free trial

The leading e-commerce platform powering 1.7M+ businesses.

Try Shopify free →

Calculate your time savings

18.3 Hours
Saved Per Month

✨ Generate a custom workflow with AI

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Frequently asked questions

How do I connect WhatsApp Business and Shopify?
Use Make.com to connect them without code. Sign up free, create a scenario with WhatsApp Business as trigger and Shopify as action. Setup takes under 10 minutes.
Is this integration free?
Yes. Make.com's free plan includes 1,000 operations/month — enough for most small teams. No credit card required to start.
Do I need coding skills?
No. Make.com is a visual drag-and-drop builder. You connect modules by clicking, not writing code.
What can I automate between WhatsApp Business and Shopify?
Connecting WhatsApp Business and Shopify with Make.com eliminates the manual work of copying data between the two tools. Automate data syncing, trigger actions in Shopify when events happen in WhatsApp Business, and build workflows that save your team hours every week — all without writing any code.
What is WhatsApp Business used for?
WhatsApp Business is the world's most popular business messaging platform, with over 200 million active business users globally. In India especially, WhatsApp is the primary channel for customer communication. The WhatsApp Business API integrates with HubSpot, Salesforce, and Shopify to automate order notifications, customer support, lead qualification, and marketing campaigns at scale via Make.com and Zapier.
What is Shopify used for?
Shopify is the leading e-commerce platform powering over 1.7 million businesses in 175 countries. It lets you build a professional online store in minutes, manage inventory, process payments, and fulfil orders — all from one dashboard. With thousands of apps and Make.com integrations, Shopify stores can be fully automated.
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About the author — Vangari Sai Sampath · Automation & SaaS Specialist

Vangari Sai Sampath built Integration Directory to help businesses automate their SaaS workflows without writing code. Based in Hyderabad, India, he has hands-on experience with Make.com, Zapier, and 50+ tools covered in this directory, helping teams set up no-code automations that save hours every week.

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